About Course

“Cross-Cultural Business Communication” equips professionals with the awareness and skills to navigate international and multicultural workplaces. Through real-world scenarios, you’ll learn to bridge cultural gaps, adapt messages appropriately, and build strong, inclusive relationships across borders.

What Will You Learn?

  • Identify key dimensions of cultural differences (e.g., power distance, context orientation)
  • Tailor verbal and nonverbal messages for diverse audiences
  • Build trust and rapport with international colleagues and clients
  • Manage cross-cultural teams and virtual meetings effectively
  • Navigate negotiation styles and decision-making processes across cultures
  • Resolve misunderstandings and prevent culture-based conflicts

Course Content

Foundations of Cross-Cultural Insight

  • Power Distance and Its Impact

Adapting Your Communication Style

Navigating Global Interactions