About Course

Navigate the complexities of global business interactions with confidence and cultural sensitivity. In this course, you’ll explore key principles of cross-cultural communication—from understanding high- vs. low-context cultures to adapting negotiation styles. Through interactive scenarios and real-world case studies, you’ll develop the skills to bridge cultural gaps, build stronger international relationships, and avoid common misunderstandings.

What Will You Learn?

  • Fundamental dimensions of culture (e.g., individualism vs. collectivism, power distance)
  • How to adapt language, tone, and formality for different cultural contexts
  • Best practices for virtual and face-to-face intercultural meetings
  • Strategies for negotiating and resolving conflicts across cultures
  • Techniques to build trust and rapport with international partners

Course Content

Foundations of Cross-Cultural Communication

  • Individualism, Collectivism, and Power Distance

Effective Intercultural Interactions

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