About Course

Elevate your leadership effectiveness by mastering active listening techniques that foster trust, deepen understanding, and drive team performance. This course combines theory, real-world scenarios, and practical exercises to help you listen with intention, ask powerful questions, and create an environment where every voice is heard.

 

What Will You Learn?

  • Differentiate between passive hearing and active listening
  • Employ techniques like mirroring, paraphrasing, and summarizing
  • Use open-ended questions to uncover needs and motivations
  • Recognize and manage conversational barriers and biases
  • Foster a culture of psychological safety through attentive dialogue
  • Give and receive feedback that strengthens relationships

Course Content

Foundations of Active Listening

  • The Role of Empathy in Leadership

Core Listening Techniques

Applying Active Listening in Leadership

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