About Course

Master essential digital communication techniques for the modern workplace. In this course, you’ll learn to craft clear emails, lead effective virtual presentations, and engage stakeholders across online channels. Practical exercises and real-world examples will help you build professionalism and impact in every digital interaction.

What Will You Learn?

  • Effective Email Structure: Subject lines, clarity, and calls to action
  • Virtual Presentation Best Practices: Slide design, pacing, and audience engagement
  • Professional Messaging: Tone adaptation for chats, forums, and social platforms
  • Digital Meeting Facilitation: Agendas, roles, and minute-taking online
  • Cross-Cultural Nuance: Adapting language and etiquette for global partners
  • Feedback & Follow-Up: Timely responses and maintaining thread continuity

Course Content

Foundations of Digital Business Communication

  • Mastering Online Etiquette

Virtual Presentations & Meetings

Strategic Digital Engagement