About Course

“Negotiation & Influence in the Workplace” teaches you how to secure win–win outcomes and ethically sway decisions in any professional setting. Through proven frameworks, real-world examples, and hands-on exercises, you’ll build confidence in bargaining, persuading stakeholders, and steering conversations toward mutual value.

What Will You Learn?

  • Apply the Harvard Principled Negotiation model for collaborative deals
  • Identify and leverage different influence tactics (e.g., reciprocity, social proof)
  • Prepare effectively: set objectives, BATNA, and negotiation zones
  • Recognize and overcome common cognitive biases in decision-making
  • Manage power dynamics and build credibility with stakeholders
  • Recover from deadlocks and turn impasses into progress

Course Content

Foundations of Workplace Negotiation

  • Mapping Interests vs. Positions

Mastering Influence Tactics

Advanced Negotiation Strategies

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